€
ZAR (R)
NGN (₦)Upon your first withdrawal, you will be requested to provide proof of identity. This can be a valid passport or ID document.
This is a once off standard procedure in order to confirm your identity to protect you and ensure that only you receive the winnings which you have cashed out.
All pending withdrawals are processed by our accounts department in 2 working days except on Saturdays, Sundays and Public holidays. Eg: If you request a withdrawal on Monday your withdrawal will be processed and the funds transferred by us on Wednesday. If you request a withdrawal on Thursday this would mean your withdrawal is due to be processed on Saturday (non-working day), it will then be processed and the funds transferred by us on the following Monday. Please note that some transactions may take up to 72 business hours to reflect on your bank statement depending on bank to bank transfer delay. Please mail accounts@silversandscasino.com with any problems or enquiries.
For all payouts to players who have made debit/credit card deposits, they will be asked to provide a fax back form and send it back to us using the contact details on the form before any payouts can be processed. Please click here for the printable version.
All jackpots and winnings from bonus credits are paid out at a rate of €1,000 per week.
All payments up to €10,000.00 are paid within 2 working days, excluding weekends and public holidays. Additional winnings within the same month are paid at a rate of €10,000.00 per week.
BANK TRANSFERS
This is the most popular way to receive your winnings. Your bank account will be credited as soon as the transferred funds are cleared by your bank. Depending on your banking facility this may take up to 72 hours to clear
SKRILL
You can request a withdrawal to your Skrill Account from the cashier. The minimum's and maximum's are listed in the cashier page, and you can simply follow the instructions to complete your withdrawal.
CREDIT CARD (VISA Only)
Withdrawals can be requested to your VISA credit card provided you have registered and used the related card on our system.
Withdrawals to VISA credit cards are limited to €1,000 per day.
Withdrawals related to Jackpot winnings are paid at a rate of €1,000 per week.
Upon your first withdrawal to a credit card you will be required to complete the account verification/faxback process for each credit card registered and used on our systems. Please click here for the printable version.
